To start delegating well, think of it as teaching

As most managers, you probably think of delegating as a way to pass off tasks when you don’t have time to do them. When you have the time, you will continue to do them yourself. This is not an uncommon behavior. After all, you are probably better at doing your job than people in your…

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To relieve some stress, learn something new

You probably handle work stress by buckling down and powering through. Which will probably not help relieve your anxiety as you won’t feel that you are getting something valuable out of the process. Instead, try reframing the stressful situation as a learning opportunity. Learning something new won’t only add to your skill set and knowledge,…

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Lead first with likeability – then followed by authority

In the workplace we tend to judge our colleagues, especially our leaders, by two characteristics. Likeability and authoritativeness: how likeable are they (their warmth and trustworthiness)? How much authority do they project (their strength and fearsomeness)? While these traits provide a perception of a leader and their abilities to manage individuals and achieve goals for…

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Make your advice more effective by providing a choice

Whenever you give advice to someone (a client, a member, a partner), you should not only ensure that it is good advice, but you should also make sure that the client will commit to it. In other words, that he or she really buys into the solution that you have proposed. Research has shown that…

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To negotiate more successfully, make unilateral concessions

Typically, there are two types of negotiation. The first of these, more typical with short-term negotiations, tend to be more calculative and confrontational, with both parties clearly trying to get as much out of the other party for what are they putting in. The other type, which can be seen more with longer-term negotiations, are…

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Get ready for your next presentation by practicing out loud

For many individuals presenting comes naturally, but for most we have to work at looking natural when giving a presentation. So how can we all give seemingly flawless presentations? While we all prepare our presentations, most of us forget to really rehearse them! And by really rehearsing, we mean practicing them out loud. By doing that,…

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When negotiating, don’t underestimate the power of a handshake

To contribute to the growth of their organisations, managers are often faced with situations where negotiation is an inevitable part of their role – whether it is to sign a new sponsor or establish a new partnership. Often, it may be difficult for both sides to match each other’s expectations when it comes to reaching…

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When communicating, segment the good news and combine the bad

In the busy world we live in, we tend to think that grouping as much information into one message is better than sending multiple ones. Well, we might actually be wrong. Behavioral science shows that experiences seem longer when they are broken into segments. Compare winning $10 in one gamble with winning $5 twice. Most of us…

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To find your next team member, include your team

Recruiting is an important task for managers of any organisations. Members of staff will ultimately help to dictate the working culture and environment, and through their work and attitude become crucial success factors for your organisation. But the recruiting process is not an easy one. In relatively short periods of time, organisation leaders need to…

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When developing strategy, focus as much on supply as on demand

Organisations often spend quite some time developing, renewing or refreshing their strategies. This is an important exercise, which will always be a key part of the role of any manager – whether you are running a commercial company or a non-for-profit organisation such as a national or international sports federation. Sometimes managers get it right…

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