Plan for the times when you want to be unavailable

We all have experienced frustrating situations where unexpected requests from co-workers prevent us from getting an important task done. We don’t want to be impolite and just turn our valued co-workers away with “leave me alone” attitude, and we also have to keep in mind the future situations where you would need them. So what…

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Use the power of pause to get the most out of your next discussion

At your next meeting, wait for a pause in conversation and try to measure how long it lasts. Chances are it will be a second or two at most. Longer gaps in a discussion is often considered a perplexing or awkward pause. And yet, knowing when to be tight-lipped can give you the upper hand…

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Start meeting new people before your meeting starts

In the world of international sport, professionals are often put in the position where they must meet new people. This can include discussing current or future opportunities for collaboration, providing or receiving a formal pitch, or presenting the work of your company to a diverse group at an industry gathering. Whatever the circumstance, leaving a…

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When caught in “busyness”, think about the choice of your words!

There are many tasks to complete in a workday and sometimes you are facing heavy workload periods with tight deadlines. During such times, people easily tend to emphasize how much work they have and how busy they are. In fact, they might even blame their “busyness” for having to turn down a co-worker’s request who…

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When you express gratitude, don’t talk about yourself

When someone helps you, you must express gratitude; it is the kind of glue that binds you and your benefactor together and without some sort of acknowledgement, people very quickly stop wanting to help you. Recent studies show that when someone wasn’t thanked for their help, their future rates of helping people were immediately cut…

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Sharpen your communication by using flow of story-telling

Being able to communicate oneself in a clear and coherent manner is a fundamental skill for employers and employees of all levels. In general, people need a structure to process information and fully-understand how the various pieces of information correlate to one another with a clear flow. But in a world where we often have…

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Grab your audience’s attention right from the start!

Whether presenting to a group of 15 or 500, you always want to capture your audience right from the start. We often think a lot about what to say but less about how to say it. It doesn’t matter if you have the most interesting information to share, it will not have an impact unless…

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When presenting, make more sense by using fewer slides!

Despite the frequent criticism of using slides when presenting, in general it is still a very useful tool for enhancing both the understanding and the impact of the presentations we make. That said, we must very carefully consider which slides to actually include in our presentation. We should follow the “less is more” philosophy –…

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It’s time to rethink annual performance reviews!

Open up any traditional management book and chances are you’ll find a chapter dedicated to annual performance reviews and their merits for both the professional and personal development of employees. An opportunity to reflect of the past 12 months, set new goals for the 12 ahead and boost employee performance. And perhaps that was once…

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Feel treated unfairly? Start managing upwards!

“Do not treat others in ways that you would not like to be treated”. It is the golden rule; the ethic of reciprocity. It is a maxim that is found in many religions and cultures across the globe. However, it may not always be applied in the everyday working world. You might well know the…

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